Frequently Asked Questions

Here you will find answers to the most frequently asked questions our customer service team receive, if you can't find the answer to your question then please get in touch with us via our contact page

Do you offer a refund if not satisfied on your products?

We stand behind our products with a 30-day refund policy. If you're not fully satisfied, you can return your item within 30 days for a full refund

Do you ship overseas?

At the moment we only ship within the UK, but we are working on expanding soon. Shipping costs may apply, and will be added at checkout.

How long will it take to get my orders?

Orders may take 5-7 business days to arrive. However, in rare cases, such as unforeseen circumstances, this may take longer. We will always endeavour to get your product to you within the expected delivery window

Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h